The Institute of Administrative Management operates under a robust governance framework that ensures transparency, accountability, and effective stewardship as a not-for-profit organisation.
The IAM is a not-for-profit organisation, operating as a company limited by guarantee registered in England and Wales. Our governance structure reflects our commitment to serving members, maintaining professional standards, and advancing the administrative management profession.
Strategic oversight and fiduciary responsibility
Operational leadership and day-to-day management
The Board of Directors is the governing body of the IAM, responsible for setting strategy, ensuring financial sustainability, and overseeing the organisation's operations. Directors are drawn from a diverse range of backgrounds and bring expertise in areas including education, business management, finance, and the professions.
Setting the IAM's strategy and ensuring alignment with organisational objectives
Ensuring financial sustainability and proper use of resources
Identifying and managing risks to the organisation
Appointing and supporting the General Manager
Ensuring legal and regulatory compliance
Representing and protecting member interests
Specialist units that drive the IAM's operations and services
Oversees qualifications development, CPD courses, and quality assurance. Ensures all programmes meet regulatory requirements and professional standards.
Manages member relations, applications, benefits, and professional recognition. Handles membership grades and conduct matters.
Manages financial planning, budgeting, and operational efficiency. Oversees internal controls, risk management, and organisational sustainability.
Drives brand awareness, communications, and stakeholder engagement. Manages digital presence and promotional activities.
Manages talent acquisition, employee development, and workplace culture. Ensures compliance with employment regulations.
Manages digital infrastructure, systems, and innovation. Delivers technology solutions including the IAM Academy learning platform.
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