We are committed to ensuring our website is accessible to everyone, including people with disabilities, meeting WCAG 2.1 Level AA standards.
The IAM believes that all users should be able to access information and services on our website, regardless of ability. We continuously work to improve the user experience for everyone.
This statement applies to www.instam.org and associated subdomains, prepared in accordance with the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.
Our website aims to conform to WCAG 2.1 at Level AA, organised around four principles:
Information must be presentable in ways users can perceive.
Navigation and UI must be operable by all users.
Information and interface operation must be understandable.
Content must work with assistive technologies.
While we strive for full accessibility, some content may have limitations:
Our website is designed to be compatible with:
Use high contrast mode in your OS settings (Windows: Settings > Accessibility > Contrast themes; Mac: System Preferences > Accessibility > Display).
Under the Equality Act 2010, learners with disabilities can access IAM qualifications with adjustments including:
Contact your Training Centre or email enquiry@instam.org.
We welcome feedback on accessibility. When reporting issues, include the page URL, a description, your device/browser, and any assistive technology used.
Contact us at enquiry@instam.org. We respond within 5 working days.
If unsatisfied, contact the Equality Advisory Support Service (EASS) for advice on equality and human rights.
